Shipping Policy

Free US shipping. We ship free to addresses in the United States.

Made to order. Most AERWEAR pieces are made to order. We start your piece after you place your order, so there is a wait before it ships.

Jewelry and the Mystery Box. These aren't made to order. They ship same day, while stock lasts.

How long it takes.
1) Making your order: about 4 weeks.
2) Delivery: 2 to 7 business days after it ships. The carrier sets this part. Business days are Monday to Friday, not counting US holidays.

Tracking. When your order ships, we email you a tracking link. Check your spam folder if you don't see it. If your tracking hasn't moved in a few days, email aerwearbiz@gmail.com.

If your order is late. If we can't ship your order within the time we gave you, we email you before that date passes, with a new ship date, an option to keep your order, and an option to cancel for a full refund. If the new date is more than 30 days after the first one, or if we are late a second time, we need your clear OK to keep your order. If we don't hear from you, we cancel it and refund you in full. We refund your original payment method within 7 business days.

Where we ship. Within the United States only, for now.

Address mistakes. Check your address at checkout. If you spot a mistake, email aerwearbiz@gmail.com right away. We can change it before your order ships.

Lost or damaged in transit. If your package shows as delivered and it isn't there, or it arrives damaged, email aerwearbiz@gmail.com and we'll help you sort it out.

Contact. AERWEAR LLC, aerwearbiz@gmail.com